Terms and Conditions for Zenhato

Effective Date: January 4, 2025

Welcome to Zenhato. These Terms and Conditions (“Terms”) govern your use of our website, services, and any products you purchase from us. By accessing or using Zenhato’s website (located at https://zenhato.com), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not access or use our website.

These Terms apply to all users, including browsers, customers, vendors, merchants, and content contributors. Please read these Terms carefully before using our site or making a purchase.

1. Acceptance of Terms

By accessing our website and using any services provided by Zenhato, you agree to these Terms and Conditions, as well as any future amendments. We reserve the right to update or modify these Terms at any time, and such modifications will be posted on this page. You are encouraged to review these Terms periodically to stay informed about any changes. If you continue to use the website after any changes to these Terms, you accept the updated terms.

2. Products and Services

Zenhato offers a range of products and services, including but not limited to [list of products/services]. The description, availability, and prices of these products are subject to change at any time without prior notice. We make every effort to provide accurate and complete information about our products, including detailed descriptions and images, but there may be occasional discrepancies or errors.

  • Product Availability: While we strive to maintain accurate stock levels, there may be times when a product is out of stock. In such cases, we will notify you promptly and provide alternatives if available.

  • Pricing: The prices for our products are listed on the website and are subject to change. Taxes, shipping fees, and handling charges will be added to the price of the products during checkout, based on your location. We reserve the right to correct any pricing errors that may occur on our website.

3. Use of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial use. You agree not to:

  • Use our website for any unlawful or prohibited purpose.
  • Violate any local, state, or national laws related to online conduct.
  • Interfere with or disrupt the functionality of our website.
  • Attempt to gain unauthorized access to any parts of our website or servers.

We reserve the right to suspend or terminate your access to the website for violations of these Terms.

4. User Accounts

To access certain features on the Zenhato website, you may need to create a user account. When you create an account, you agree to:

  • Provide accurate, current, and complete information about yourself.
  • Maintain the confidentiality of your account details and password.
  • Be responsible for all activities that occur under your account, including purchases.

If you suspect unauthorized use of your account, please notify us immediately by emailing us at info@zenhato.com. We are not responsible for any loss or damage arising from your failure to comply with these security requirements.

5. Ordering and Payment

By placing an order on Zenhato, you are making an offer to purchase products under the Terms stated in this agreement. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, payment verification, or suspected fraud.

  • Order Processing: Once you place an order, we will process your payment and prepare the items for shipment. You will receive an email confirming your order and shipment details.
  • Payment: We accept several payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment gateways that may be available. By providing payment information, you authorize us to charge your selected payment method.
  • Payment Security: All transactions are encrypted using Secure Socket Layer (SSL) technology to protect your payment details.

6. Shipping and Delivery

For information on shipping rates, methods, and delivery times, please refer to our Shipping Policy on the website. Zenhato ships to both domestic and international destinations.

  • Order Processing Time: Orders are typically processed within 1-3 business days. However, please note that processing time may vary during high-demand periods such as holidays or promotions.
  • Shipping Fees: Shipping fees are calculated based on the weight of your order and the delivery address. You will see the total shipping costs before confirming your purchase.

7. Returns and Refunds

We want you to be completely satisfied with your purchase from Zenhato. If you are not satisfied, please refer to our Return Policy for instructions on how to return items.

  • Return Eligibility: Products must be returned in their original condition, unused and undamaged. Some products may be subject to restocking fees.
  • Refunds: Refunds will be issued to the original payment method, and any applicable shipping costs will be deducted from the refund amount.

Please allow up to 7 business days for processing returns and refunds.

8. Intellectual Property

All content on the Zenhato website, including logos, text, graphics, images, and product descriptions, is the property of Zenhato or its affiliates and is protected by copyright, trademark, and other intellectual property laws.

You are prohibited from using any content from the website without our explicit permission, except as necessary for browsing the website or placing an order.

9. Limitation of Liability

To the fullest extent permitted by law, Zenhato shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, even if we have been advised of the possibility of such damages.

Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Zenhato, its directors, officers, employees, and agents harmless from any claims, losses, damages, or expenses, including legal fees, arising out of your use of our website or violation of these Terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Pennsylvania, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts located in Pennsylvania.

12. Privacy Policy

Your use of the Zenhato website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. You can review our Privacy Policy by visiting https://zenhato.com/privacy-policy.

13. Changes to Terms and Conditions

Zenhato reserves the right to modify these Terms and Conditions at any time. Any updates to the Terms will be posted on this page with the updated effective date. We encourage you to review these Terms regularly to stay informed of any changes. Your continued use of the website after any modifications indicates your acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms and Conditions or require further information, please contact us:

Thank you for choosing Zenhato. We appreciate your business and look forward to serving you.